Their phone number is here and I used exactly the same information I did online without any issue. This didn't work for me a few days ago, but that could have been because of call volume. Try calling them again and going through their menu. Phone numbers where I can talk to an experian person would be even better.ĮDIT: If you're running into these troubles. How are these people in business? Is there any way people have found to actually get these things to work? I don't want to wait the 2-3 weeks it will take to freeze the account.god knows what a hassle it will be to try and lift the freeze since you can't actually talk to a person on the phone.Īdvice is appreciated. I go through the process 2 more times just to confirm, and each time I get "page not found".
I click the link to their upload site, go through the process of scanning and uploading my documents, then hit the "confirm" button and get."Page not found". I get a page from them saying that they can't honor my request, and that I should apply by mail or using their "upload" site to give them some personal docs. I attempted to do their online freeze - entered in all the correct information, though one question asked for my "primary" checking account, which could have been any one of 3. Transunion was a breeze, and I haven't tried Equifax yet because they should waive the fees involved with credit freezes.but that's a different story. Use the number in the section above instead. Note that this number should not be used to request the free annual credit report you are entitled to as a consumer. This number will connect you to the Equifax automated ordering system.
So, time is of the essence with the Exifax SNAFU and I've been trying to freeze my credit with experian. Call 1-80 to order special reports via telephone. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit.
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